What are Holistic ceramics?
Holistic ceramics are handmade ceramic pieces that are infused with positive energy to elevate your vibrations and align your subtle bodies. Joanna, the founder and maker, is also an energy healer and psychic medium who utilises her abilities to create unique designs for your rituals that help build manifestation.
What are Holistic readings?
Joanna provides one-on-one psychic and medium readings through Zoom calls.
Can I put my ceramics in the dishwasher?
We recommend handwashing your ceramics as they are delicate and often include 12k gold that can easily tarnish in a dishwasher.
Do you offer international shipping?
Yes, we ship Holistic ceramics worldwide, but please note that shipping prices are based on Australia Post rates. As we are located in Australia, shipping can be costly, but we strive to find the most affordable solutions.
How long does international shipping take?
For international standard shipping, please allow 3-4 weeks, and for express shipping, please allow 1-2 weeks. Please note that there is a 2-3 day processing time for all orders.
What should I do if my ceramics arrive broken?
While we take great care in packaging our ceramics, breakage during shipping can occur. If your ceramics arrive broken, please take a photo of the shipping label and the broken piece and email us at firstname.lastname@example.org.
If you are in Australia, you will need to take the broken item and package to your nearest post office for an investigation. Once completed, we can issue a refund, provide a credit, or replace the broken item based on availability.
If you are outside of Australia, email us at email@example.com
Do you offer returns or exchanges?
Due to the unique and often one-of-a-kind nature of our ceramics and the expense of shipping and packaging, we do not offer exchanges or refunds.
Do you restock sold-out items?
Most of our ceramics are intuitively made and therefore have limited availability. We do not often restock items, but please reach out to us at firstname.lastname@example.org for more information.