The shipping date for an order corresponds to a period running from the day after that of the Buyer’s validation of their order.
Orders are shipped in three to four business days. Our ceramics are packed slowly and consciously. As a small business, we try our best to be fast, but we need a few days to properly and carefully pack all our orders, especially after a shop update.
The time taken by the carrier to deliver the order to the delivery address is additional.
Following the dispatch of the order, the Buyer will receive an email specifying the tracking number of the parcel.
The buyer can then follow the traceability of the parcel by clicking on the link provided for this purpose.
Products are shipped to the shipping address provided by the Buyer in its account.
HOLISTIC CERAMICS sends the products with SENDLE or AUSTRALIA POST.
Shipping times may exceed the estimate due to factors outside our control.
A free pick-up option from the Studio in Botany bay, Sydney is also available during the weekdays, please contact us at email@example.com
International orders are sent via AUSTRALIA POST. Please note that Australia post services are a slower than usual since COVID-19.
EXPRESS shipping Australia post times is around 10 days
STANDARD shipping Australia post is 2 to 4 weeks
Taxes may apply when you receive a parcel containing commercial goods from Australia, this is out of our control, and we suggest you to check on your country's post office website.
Thank you so much for shopping with us - it's an honour to spread the good energies around the world!